• Manage the business development plan for assigned Corporate Loan Portfolio to maximise risk adjusted returns and ensure appropriate service level to drive customer satisfaction and loyalty while managing risks to preserve asset quality and adherence to Group Credit Policy, Regulatory requirements and operational guidelines.

• Build a wide client network and initiate prospects and assess opportunities/needs for existing corporate relationship and new clients/accounts to generate incremental revenue.

• Cross-selling of Bank and other RHB Group’s products to maximize profitability of existing relationships.  

Scope & Complexity

• Manage & service existing relationships for the assigned corporate loan portfolio of less complexity and smaller in size .
• Increase depth  of relationship   and manage customers’  needs to achieve  an acceptable  level of RAROC in line with agreed business plan
• Develop and acquire new relationships to grow GCB’s balance sheet and P&L.
• Timely periodic review of the assigned portfolio to preserve loan quality.
• Undertake timely assessment on any relevant adverse market news and/or unsatisfactory account conduct , which may affect the credit profile of the borrowers and implement appropriate strategy to alleviate loan losses.

Leadership

• Managing the inter-divisional relationships to assist in delivering good customer service and maintain customer loyalty.

Problem-Solving

• Delivers excellent service standard and trouble shoots problems & complaints from clients to drive customer satisfaction and retention.

Interpersonal Skills

• “First-to-know” with regards to corporate market development by maintaining regular customer visitation/contacts.
• Participate in account planning with Client Coverage Team and collaborate  with other product partners where appropriate to maximize profitability of client group.  
• Group Corporate Banking ‘s liaison officer for the assigned portfolio for all cross-sell contacts and external parties to capture a bigger share of customers wallet for all products.

Others

• Cross-referral to other product partners across the RHB Group