Working Hour
Regular Hours
Monday - Friday
Business Area
Community Banking
Location
Malaysia - Kedah
Working Hour
Regular Hours
Monday - Friday
Location
Malaysia - Kedah
Business Area
Community Banking
Description

Location

  • Alor Setar
  • Sg Petani

Primary Objective:

• Solicit and promote sales of Personal Financing (PF) and Islamic Personal Financing (PF-i) product to achieve business KPIs
• Deliver superior customer experience


Key Responsibilities:

Sales
• Solicit and promote sales of PF / PF-i products
• Achieve individual sales targets and contribute towards to achievement of Group targets
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
• Cross selling of other retail banking products such as ASB, Credit cards etc.

Customer Service
• Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance
• Ensure compliance to the policies and procedures set by the Bank
• Protect the image and brand of the Bank

Operations
• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank

Requirements
  • Bachelor Degree - Any related field(s).
  • 1 year of experience in sales and customer service related field
  • Have the relevant licenses for the portfolio
  • Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
  • Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
  • Strong selling and negotiation skills
  • Strong interpersonal skills and service oriental
  • Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
  • Ability to relate and connect to local community
  • Good communication skills
  • Basic understanding of finance and banking products
  • Basic computer skills
Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards