Primary Objective:

• Lead a team Assistant Sales Manager and Sales Consultant towards achievement of Personal Financing (PF) target.
• Provide leadership and amanagement to Assistant Sales Manager and Sales Consultants

Key Responsibilities:

Strategy & Planning

• Develop, implement and manage business plan to maximise sales and achieve targets & busienss KPIs

Sales Management

• Establish and ensure sales targets are met by all staff
• Personally solicit and drive sales to ensure team overall objectives/sales are maximized
• motivate, guide and coach sales staff
• Jointly develop and plan for marketing and sales campaigns
• Leverage on community relationships to maximize sales
• Develop and maintain a network of local business contacts
• Cross selling of other retail banking such as ASB, PF-i, Credit Cards and etc.

Compliance

• Ensure compliance to the policies and procedures set by the Bank
• Oversight on code of ethic of ASM/SC PF of sales process and activities

Staff Management

• Jointly plan for recruitment and retention of sales personnel
• Motivate, coaching and mentoring sales personnel for peak performance

Customer Service Management

• Anticipates customers' needs to deliver quality service, customer experience and ensure customer satisfaction and loyalty.