Working Hour
Regular Hours
Monday - Friday
Business Area
Community Banking
Location
Malaysia - Kuala Lumpur
Working Hour
Regular Hours
Monday - Friday
Location
Malaysia - Kuala Lumpur
Business Area
Community Banking
Description

Primary Objective:

• Solicit and promote sales of Islamic Personal Financing (PF-i) product to achieve business KPIs.
• Deliver superior customer experience.


Key Responsibilities:

Sales
• Solicit and promote sales of PF-i products.
• Achieve individual sales targets and contribute towards to achievement of Group targets.
• Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads.
• Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers.
• Cross selling of other retail banking products such as ASB, PF, Credit cards etc.

Customer Service
• Ensure high standard of customer experience in line with the quality and standards set by the Bank.

Compliance
• Ensure compliance to the policies and procedures set by the Bank.
• Protect the image and brand of the Bank.

Operations
• Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.

Requirements
  • Bachelor Degree - Any related field(s).
  • 1 year of experience in sales and customer service related field.
  • Have the relevant licenses for the portfolio.
  • Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision.
  • Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results.
  • Strong selling and negotiation skills.
  • Strong interpersonal skills and service oriental.
  • Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment.
  • Ability to relate and connect to local community.
  • Good communication skills.
  • Basic understanding of finance and banking products.
  • Basic computer skills.
Benefits

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