RHB Banking Group

Description

Review accounts to work on composite settlement or repayment arrangement (subject to Insolvency's consent) as to achieve the target set.
Meeting up with customers to discuss and negotiate on the proposal / request to resolve the debt owing.
Conduct CCRIS & CTOS checking to obtain credit information on the customers.
Attend and review customers' requests / proposals and submit paper for relevant authority's approval for deserving cases
Issue letters to customers to notify them on Management's decision.
Request for site visit to be conducted where deemed necessary to locate the customer.
Prepare and furnish statement of account upon customer's request and upon receipt of balance auction proceeds to Auction team.
Liaising with Loan Recovery to perform BDR payment transactions (WOWD accounts). BDR report, system maintenance and closure of accounts after settlement.
Liaising with Admin tear for crediting of payment transactions for JIM accounts.
Liaising with relevant teams in Credit Card and Hire Purchase Department for crediting of the BDR payment for the respective portfolios.
Raise ALS maintenance and CCRIS form to close the account and issue Letter of Release / Discharge upon full settlement.

Requirements

Benefits