Product Vision and Value Delivery

• Define a clear vision & business case for the 'Quest'
• Identify customer needs and translate them into user stories
• Develop and own clear user story backlog aligned with story prioritization
• Prioritize user stories for squad members
• Remove obstacles and coordinate actions for successful implementation
• Hold responsibility to ensure delivery of targets set for the squad
• Regularly measure and report the value creation by the Squad
• Own squad dashboard—ensuring frequent and accurate updates to metrics
• Approve completion of users stories and decide when to release 'Quest' MVPs

Coordination & Prioritization

• Align 'Quest' vision & business case with all key stakeholders
• Ensure alignment of product prioritization decisions with all stakeholders
• Clearly communicate product developments and impact to all stakeholders

Support and Team Management

• Understand and communicate user stories across squad members
• Refine and clarify user stories with input from squad members
• Ensure continuous & incremental delivery, coordinating with other agile roles as necessary
• Clearly communicate 'Quest' vision to any third party vendors to motivate, inspire and foster delivery
• Manage administrative requirements of the Squad members (incl. leave, expense approval)
• Co-sign evaluation of Squad members together with chapter leads
• Closely work with chapter lead to ensure squad members are evaluated fairly and can improve performance
• Implement Large-scale Credit Transformation practice from Submission to Disbursement cutting across Corporate Banking, SME Banking, Credit Management, Credit Risk and Credit Operation.
• Prepare and Lead the Project Steering Committee Meeting on monthly basis attended by C-level, Project Sponsors and Senior Management across strategic business unit.
• Lead the feasibility studies to improve Customer Journey, Digital Experience, Sales Productivity, Product Bundling, Credit Tightening Control, DLA Matrix and execute Credit Policy revision for SME Lending.
• Execute new initiative on improving end-to-end SME Lending journeys by providing Innovation & Solution to key credit processes and offer compelling digital propositions to grow in this critical market segment
• Offer compelling digital propositions in SME lending featuring dramatically shorter approval and disbursement TaT & Improve RM experience for a more seamless end-to-end journey with enhanced process and automation