Lead, manage and maximize returns of the regional distribution channels

• Drive customer acquisition, satisfaction and retention
• Grow market share and share of customers’ wallet
• Increase customers’ product portfolio breadth
• Responsible for SME/SMI and middle market commercial loans growth
• Support business development and servicing efforts of Retail, CIB and Islamic Banking RMs in the region

• Responsible for driving and building up SME market share for their respective regions.
• Build up market share of SME loans (conventional & Islamic), ABF & deposits in respective area.
• Grow SME deposits.
• Review weekly sales targets / activities to ensure targets are met.
• Proactively monitor credit quality through early recognition of signs of deterioration.
• Provide leadership to the CBBC Heads and Business Development Managers (“BDMs”).
• Ensure compliance to the policies & procedures set by the Bank, e.g. ensure that there are no adverse reports from the audit findings of the CBBC & as well as terms & conditions imposed by relevant approving authority(ies).
• New Non Performing Loan (“NPL”) within approved budget.
• To submit weekly financial performance to Head SME, Group Business Banking for consolidation.
• Responsible for new Hire.
• Compliance to credit policies & ensure no adverse credit audit report.