RHB Banking Group

Description

Primary Objective:

Solicit and promote sales of Personal Financing (PF) product to achieve business KPIs
Deliver superior customer experience

Key Responsibilities:

Sales
Solicit and promote sales of PF products.
Achieve individual sales targets and contribute towards the achievement of Group targets.
Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self generated leads.
Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers.
Cross selling of other retail banking products such as ASB, PF-i, Credit cards and etc.

Customer Service
Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance
Ensure compliance to the policies and procedures set by the Bank
Protect the image and brand of the Bank

Operations
Ensure that the physical premise is well maintained inline with the quality and standards set by the Bank

Requirements

Requirements:
Bachelor Degree - Any related field(s).

Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
Strong selling and negotiation skills (Preferably with at least 1 year of sales experience in financial industry)
Strong interpersonal skills and service oriented (Natural at interacting and building trust with mass customers)
Demonstrates initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
Ability to relate and connect to local community (Preferably with established local network / contacts)

Preferred
Good communication skills (Local knowledge and dialect is a plus)
Basic understanding of finance and banking products is a plus
Basic computer skills

Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

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