RHB Banking Group

Description

Primary Objective:

Solicit and promote sales of Personal Financing (PF) product to achieve business KPIs
Deliver superior customer experience.
Assist Sales Manager in guiding Sales Consultant on credit related matter
Assist Sales Manager in follow up issues post approval

Key Responsibilities:

Sales

Solici and promote sales of PF products
Achieve inidividual sales targets and contribute towards to achievement of Group targets
Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
Cross selling of other retail banking such as ASB, PF-i, Credit Cards and etc.

Customer Service

Ensure high standard of customer experience in line with the quality and standards set by the Bank

Compliance

Ensure compliance to the policies and procedures set by the Bank
Protect the image and brand of the Bank

Operations

Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.

Requirements

Requirements:
Bachelor Degree - Any field.

Minimum 2 years experience in sales and management.
Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
Strong selling and negotiation skills
Strong interpersonal skills and service oriented
Demonstrate initiative, perseverance and passion in delivering results within fast paced and highly demanding environment
Ability to relate and connect to local community

Good written and verbal communication skills (local knowledge and dialect is a plus)
Basic understanding of sales operation & banking products
Basic computer skills

Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

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