TM, Mass 1
Working Hour
Regular Hours
Monday - Friday
Business Area
Operations
Location
Malaysia - Kuala Lumpur
Working Hour
Regular Hours
Monday - Friday
Location
Malaysia - Kuala Lumpur
Business Area
Operations
Description

Primary Objective:
Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls and cross selling/up-selling Bank’s products and services towards customer satisfaction.


Key Responsibilities:
Overall responsible in handling customer inquiries, maintain high level of customer service, identifying customer needs from inbound calls and cross selling/up-selling Bank’s products and services towards customer satisfaction.

Requirements

Requirements:
Bachelor Degree - Any related field(s).



Preferably with working experience in customer service, telemarketing, call center or any other related roles which requires frequent interaction with custome
• Pleasant personality with excellent verbal and written   communication skills. • Excellent telephone etiquette.• Able to work independently with minimum supervision.• Strong oral communication and problem solving skills.• High customer service orientation.• Computer literate.• Good stress management ability.• Must be a strong team player

Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards

Apply Now
Have a wowintro account? Apply with wowintro!
SHARE THIS JOB ON:
BM
EN
Powered by