 Deliver quality customer service of teller/clerical functions
 Accurately and promptly record all transactions of customers’ banking accounts in compliance with Bank’s policies & procedures
 Attend to over-the-counter customers’ enquiries on saving & checking accounts and other related banking accounts
 Perform other banking services eg. cheque-book request, issue traveler’s checks, exchanging foreign currency, WU and etc.

Customer Service and Duties
• Attend to customer enquiries over the counter
• Acceptance of cash and cheque payment and issuance of receipt over the counter
• Ensure accurate transaction validation has been performed
• Perform daily cash balancing and rectify any excess or shortage
• Notify immediate superior on cash/cheque movement to be made/ bank in
• Bank in of cash and cheque received for the day
• Print daily transaction history and daily teller’s transaction listing
• Keep proper filing of all related teller’s functions on reports and documents
• Assist and support back office clerical job function
• Attend staff meeting conducted by respective branches
• Any other duties and responsibilities assigned by Management from time to time
Branch Operation
• Ensure compliance with Bank’s policies & procedures and guidelines
• Support ABM to ensure smooth and effective branch operation to achieve satisfactory audit rating and score on Branch Excellence Program