Working Hour
Regular Hours
Monday - Friday
Business Area
Operations
Location
Malaysia - Kuala Lumpur
Working Hour
Regular Hours
Monday - Friday
Location
Malaysia - Kuala Lumpur
Business Area
Operations
Description

Primary Objective:
  • Identify, propose and implement long term strategic innovation and short term tactical projects of Group Operations
  • Project Management Office/ dedicated Service Partner for Group Operations

Key Responsibilities:
  • Perform end-to-end project delivery and rollout of various transformation initiatives working closely with business units to ensure alignment and successful implementation.
  • Collaborate with business units and teams to gain in-depth understanding of business processes.
  • Identify issues and triggers and translate them into business requirements to provide a base for transformation initiatives
  • Implement process re-engineering efforts within the entity via innovation and process enhancements and improvements to promote effectiveness & efficiency
  • Plan and oversee benefits-related projects within RHB, from initial ideation through to completion to ensure successful completion & roll-out of benefits packages.
  • Act as liaison and project manager with Senior Management, GO Service Partner Head, benefits vendors and consultants to ensure smooth operation of projects.
  • Lead and develop communication and change management activities to maximize employee adoption of new benefits programs in RHB.
  • Provide initial communications on benefits programs & changes and preparing informational documents to encourage adoption and familiarization by employees.

 

Requirements
Requirements:
Bachelor Degree - Bachelor Degree either in financial management/ accounting, engineering and business related areas Post graduate qualification is a plus for this role.

- Certification in relevant area will be value added (eg. Lean Six Sigma, PMP, PMI, Agile)


At least 5 years in any of the following:

  • FIs/Consultancy/MNC/banking operations and processes
  • FIs//Consultancy/MNC/banking related digital tools/automated solutions
  • On line marketplace/ platform trend and latest practices
  • Experienced in project management mainly in process improvement and system implementation. Able to empower teams & make decisions effectively
  • Ability to delegate work effectively
  • Well informed on the developments in the relevant domain
  • Understanding of key bank processes
  • Good problem solving and analytical skills
  • Innovative and creative thinking
  • Ability to communicate with various levels across the organization (i.e., senior leadership, etc.,)
  • Ability to collaborate with squad members & Squad Leads
Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards