Identify, propose and implement long term strategic innovation and short term tactical projects of Group Operations
Project Management Office/ dedicated Service Partner for Group Operations
Key Responsibilities:
Perform end-to-end project delivery and rollout of various transformation initiatives working closely with business units to ensure alignment and successful implementation.
Collaborate with business units and teams to gain in-depth understanding of business processes.
Identify issues and triggers and translate them into business requirements to provide a base for transformation initiatives
Implement process re-engineering efforts within the entity via innovation and process enhancements and improvements to promote effectiveness & efficiency
Plan and oversee benefits-related projects within RHB, from initial ideation through to completion to ensure successful completion & roll-out of benefits packages.
Act as liaison and project manager with Senior Management, GO Service Partner Head, benefits vendors and consultants to ensure smooth operation of projects.
Lead and develop communication and change management activities to maximize employee adoption of new benefits programs in RHB.
Provide initial communications on benefits programs & changes and preparing informational documents to encourage adoption and familiarization by employees.
Requirements
Requirements: Bachelor Degree - Bachelor Degree either in financial management/ accounting, engineering and business related areas Post graduate qualification is a plus for this role.
- Certification in relevant area will be value added (eg. Lean Six Sigma, PMP, PMI, Agile)
At least 5 years in any of the following:
FIs/Consultancy/MNC/banking operations and processes
FIs//Consultancy/MNC/banking related digital tools/automated solutions
On line marketplace/ platform trend and latest practices
Experienced in project management mainly in process improvement and system implementation. Able to empower teams & make decisions effectively
Ability to delegate work effectively
Well informed on the developments in the relevant domain
Understanding of key bank processes
Good problem solving and analytical skills
Innovative and creative thinking
Ability to communicate with various levels across the organization (i.e., senior leadership, etc.,)
Ability to collaborate with squad members & Squad Leads