Working Hour
Regular Hours
Monday - Friday
Business Area
Operations
Location
Malaysia - Kuala Lumpur
Working Hour
Regular Hours
Monday - Friday
Location
Malaysia - Kuala Lumpur
Business Area
Operations
Description

Primary Objective:
  • Identify, propose and implement long term strategic innovation and short term tactical process improvement of Group Operations
  • Project Management Office for Group Operations

Key Responsibilities:
  • Assist Squad Lead  to ensure alignment of journey objectives to the CoE mission
  • Responsible to identify, plan, propose and implement long term strategic innovations and short term tactical improvement to the management for approval
  • Responsible to propose detailed revamped process flow, new automation and digital tools and method to improve and digitise GO
  • Able to present the proposed initiatives in a articulated and logical manner
  • Responsible to review and approve revamped from Solutions Specialist as part of the overall initiatives proposal
  • Responsible to ensure the proposed initiatives as per approved plan
  • Responsible to engage key stakeholder including Senior Management, GO Service Partner Head effectively
  • Able to Co-develop solutions or improvements with process owners
  • Able to manage and work with key vendors as necessary especially on the quality of services delivery
Requirements
Requirements:
Bachelor Degree - financial management/ accounting, engineering and business related areas Post graduate qualification is a plus for this role.



At least 5 years in any of the following:

  • FIs/banking operations and processes
  • FIs/ Banking related digital tools/automated solutions
  • On line marketplace/ platform trend and latest practices
  • Able to empower teams & make decisions effectively
  • Ability to delegate work effectively
  • Well informed on the developments in the relevant domain
  • Understanding of key bank processes
  • Good problem solving and analytical skills
  • Innovative and creative thinking
  • Ability to communicate with various levels across the organization (i.e., senior leadership, etc.,)
  • Ability to collaborate with squad members & Squad Leads
Benefits

Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays - Fridays, Casual Business Wear, Performance Based Rewards