Identify, propose and implement long term strategic innovation and short term tactical process improvement of Group Operations
Project Management Office for Group Operations
Key Responsibilities:
Assist Squad Lead to ensure alignment of journey objectives to the CoE mission
Responsible to identify, plan, propose and implement long term strategic innovations and short term tactical improvement to the management for approval
Responsible to propose detailed revamped process flow, new automation and digital tools and method to improve and digitise GO
Able to present the proposed initiatives in a articulated and logical manner
Responsible to review and approve revamped from Solutions Specialist as part of the overall initiatives proposal
Responsible to ensure the proposed initiatives as per approved plan
Responsible to engage key stakeholder including Senior Management, GO Service Partner Head effectively
Able to Co-develop solutions or improvements with process owners
Able to manage and work with key vendors as necessary especially on the quality of services delivery
Requirements
Requirements: Bachelor Degree - financial management/ accounting, engineering and business related areas Post graduate qualification is a plus for this role.
At least 5 years in any of the following:
FIs/banking operations and processes
FIs/ Banking related digital tools/automated solutions
On line marketplace/ platform trend and latest practices
Able to empower teams & make decisions effectively
Ability to delegate work effectively
Well informed on the developments in the relevant domain
Understanding of key bank processes
Good problem solving and analytical skills
Innovative and creative thinking
Ability to communicate with various levels across the organization (i.e., senior leadership, etc.,)
Ability to collaborate with squad members & Squad Leads