• He /She will assist Head, Treasury Operations Control to oversee the day-to-day operations in ensuring accuracy and efficiency with the objective of avoiding operational risk and losses.
• Maintain a high quality customer service standards by actively promoting them within the team
• Comply with bank's policy and guidelines in cash handling practices
• Promote team work within the team to achieve a common objective

Key Responsibilities:

• Manage and contain the operating cost to ensure that it is kept within the cost allocated for the team.
• Responsible for full trade lifecycle management across various treasury products including trade validation, confirmation, settlement, exercise / assignment, general ledger posting, reporting, and provide source data support in related regulatory reporting.
• Responsible for reconciliations between trading system, GL system, Nostro and clearing broker to ensure entries are matched, as well as breaks are investigated, accounted, resolved and / or escalated within the stipulated timelines.
• Responsible for managing funding instruction, cash / collateral margining and settlement with clearing broker, counterparties and / or custodian.
• Responsible for reviewing new business / product initiatives, regulatory requirements, internal policies, operations manuals, system access rights, and SLAs.
• Responsible for managing static data maintenance in the trading system.
• Assist the Head of Treasury Operations to ensure smooth operational delivery in TPC across all products within agreed SLAs, KRIs and / or KPIs.
• Assist the Head of Treasury Operations to drive continuous improvement to attain operational efficiency, resource optimization and cost effectiveness.
• Provide oversight of outsourced activities to ensure completion of contract renewal and performance review updates are meeting KPIs and agreed service levels.

• Support business and Operations projects and initiatives to increase income generation or improve operational efficiency.
• Participate in system enhancements including UAT to achieve optimum productivity.
• Manage tracking and closure of project and change deliverables.
• Review and digitalize / streamline internal work processes to reduce manual efforts.
• Establish good interpersonal relationships with the various stakeholders.
• Create and engage in a collaborative working relationship with various desks across Treasury department.
• Manage stakeholders’ expectations by offering the appropriate support and / or solution.
• Facilitate the completion of Operational Manual and Functional Manual, and grant follow up of procedures that need to be revised, amended or validated in the manual(s).

Compliance / Operational Risk Management

• Comply with all regulations, policies and standards, contributing to an effective risk culture.
• Provide support for any regulatory, audit, and BCP requirements.
• Maintain RHBSG internal control standards, including the timely completion of KCT, KRI, RCSA, other operational risk reports, review audit reports, compliance reviews and quality assurance (QA) controls and take appropriate action regarding any significant exceptions.
• Understand the requirements of MAS guidelines so as to ensure adoption and compliance in BAU processing.
• Identify any operational and settlement risks in the current workflows and ensure controls are in place to mitigate the risk gaps.
• Perform application / system administration functions and / or review to ensure compliance with Group IT Security Policy and Guidelines.

Leadership

• Encourage active discussions and collaboration within the team so that they will be energized, engaged and motivated to achieve the department’s goal of being an inspired workforce.
• Encourage staff to come up with innovative ideas to improve internal work processes and to build a culture of continuous improvement within the team.
• Identify staff for coaching and mentoring so as to improve the level of technical competency in the team. To identify potential leaders for grooming and nurturing which is in line with Group’s direction of building high performance culture.
• Be a role model by aligning actions, decisions and team’s priorities to reflect an excellence mind-set and a “can-do” attitude.
• Motivate the team to achieve high standards and consistently work towards meeting or exceeding commitments.